About Us

About Great Western Animal Hospital

Great Western Animal Hospital is a full-service veterinary medical facility located in Pendle Hill, NSW.

Who We Are?

We shall make every effort to maintain a warm and welcoming setting where we can foster a sense of trust between our employees and clients.

About Us

Since our small beginnings in the 1960’s as a one vet practice, Great Western Animal Hospital has been renovated and modernised over the years to become a Fear Free seven-vet practice with great facilities and a dedicated, compassionate team of animal lovers.

 As your pet’s family doctor, we will always have their best interests at heart. We offer exceptional and compassionate service, well considered advice and a gold standard of care that is tailored to their (and your) needs.

We as a team are committed to high quality Healthcare, Veterinary Medicine and Surgery. This means that it is very important for all our team members to participate in ongoing education and external courses to constantly update their skills. Our vets will often participate in continuing education seminars, conferences and courses to ensure we are delivering the most up to date standard of care. Our Nurses are also committed to their education by attending seminars and participating in training courses. All of our nurses are either Cert IV qualified or working towards their qualification, those that are qualified are also AVNAT Registered .

We have a dedicated reception team who focuses on Customer Service and Satisfaction. They make sure that we maintain regular and close communication with our clients when their pets have recently undergone treatment so that the vets can better monitor their progress. They are all lovely and happy to help or answer any questions you may have.

 

Mission Statement

“Our dedicated healthcare team are committed to enriching the lives of our patients, their owners and each other. We do this by providing excellent medical care and client education establishing long-lasting relationships throughout your pet’s entire journey. We value the importance of looking for ways to innovate and advance ourselves both medically and personally, creating a culture of compassion and respect.”

Vision Statement

“To be the trusted leaders of our community in animal care and wellbeing by providing outstanding veterinary services in the most environmentally sustainable way”

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